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CRM and data insight executive

This is a very exciting opportunity for an individual with drive and a passion for technology! You will be joining our company in a time of exciting growth, where we continue to focus an invest in our team and its development. 

About the job

Borehamwood, Hertfordshire
Permanent, Full-time
Monday to Friday: 37.5 hours per week
Start as soon as possible

Reporting to the Head of Marketing the CRM Exec role is responsible for the full management and maintenance of Open CRM, the CRM System. You will be responsible for embedding the CRM into all internal sales, marketing and business processes. Using your skills to analyse and provide feedback to the sales and marketing teams.

Duties & Responsibilities

    • Ensuring the data entered by CRM users is “clean” and correct

    • Training teams and new starters on system best practice

    • Communicating and feedback on errors

    • Ensuring all required fields are accurate (bi-weekly checks)

    • Reporting improper or repeated poor use of the system to senior management

    • Creating and updating training documents, policies around data and procedures

    • Keeping up to date with functionality and use via testing and redeploying training for changes

    • Act as the CRM “help desk” for internal users

    • Maintaining and controlling access rights, security and privilege settings (starters, current employees and leavers)

    • Generation of processes and embedding business workflows into the system

    • Importing and exporting data to keep information in sync

    • Support and back-end integration projects

    • Champion the system company wide

    • Responsible for integration of inherited systems into Open CRM

Skills and Experience required as a CRM And data insight executive

  • 3+ year experience in a sale or marketing admin role

  • Knowledge or marketing and sales processes/workflows

  • Understanding of customer related GDPR

  • Strong project and data management skills

  • Confident in training others

  • Commercial awareness

  • Strong Microsoft Office Suit knowledge

Benefits

We value our employees and are committed to providing them with a workplace which is both safe and secure.
Likewise we create an environment where every employee is treated fairly, with respect and importantly equal opportunities for all.  
Read more about our employee commitment on our careers page, and find some of our benefits here: 

  • 22 days annual leave entitlement (Increase on years’ service up to 29)
  • Additional day off for your Birthday
  • Private Health Insurance with discounted perks;
  • Bupa Dental Plan
  • Eye care contribution
  • Pension scheme
  • Staff Incentives and recognition
  • Buy/Sell back holiday scheme

Apply now for success

CRM and data insight executive

redsquid-solutions-wheell

do you want to join the Redsquid team as a CRM and data insight executive?

At Redsquid we are all about making a difference to our customers with the use of technology. An innovative provider of solutions within IoT, Cyber Security, ICT, Data Connectivity and Voice solutions. 

We are here to improve our customer’s businesses as well as their operations. Therefore with the use of technology we make them more efficient, increase productivity and reduce costs. 

Join our team and help us fulfil this mission by providing outstanding solutions and exceptional service to our customers!

Want to know more about us?

How it all began

Redsquid.