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Redsquid's Voice Recording Solution

Our voice recording solution helps provide the security and assurance your company needs to conduct its business with confidence. It is flexible and designed to work in whatever way that your business needs them to. The solution can be used in a number of ways; whether it’s monitoring daily performance or additionally storing customer evidence.
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Our Call and Voice Recording Solution In a Nutshell

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Protect Your Company

With your calls recorded into a single database, any evidence you need to defend your company from legal battles will consequently be right where you need it. Our online portal is easy to navigate, therefore finding the right evidence will take no time.

Reduce Your Billing Costs

Highlight expensive numbers, long calling times as well as unnecessary calls. Use this data to cut down on your phone bills while encouraging a more economic calling culture within your business.

Flexible and Scalable

Our recording solutions are adaptable and scalable. They’re therefore designed to work with almost any modern phone system. Adding new handsets is easy, as our recording solutions are capable of holding up to 1000 handsets and also mobiles.

Keep Sensitive Information Secure

Keeping sensitive information safe is no problem with Redsquid’s recording solution. Our online database is protected by security that ensures only the right people can access it.

Understand Your Customers

Consequently by listening to calls you will gain a better understand of your customer’s needs. Gain access to valuable data and use it to analyse the way to best approach your customers.

Remain In Control

Track your employees’ call history and progress with the online portal. Easily collect and access reports tracking employee performance. Collect audio samples, receive reports of employee progress and send tips for improvement.

Additional Benefits Of Our Voice Recording Solution

Manage your communication effectively

Keeping track of important information on a call can be inconvenient at best, and
deal-breaking at worst.

Do you resort to note-taking or email correspondence to save essential details?

Businesses who have a call recording system built into their handsets, may have to extract audio-files to archive to their PC.

Redsquid’s call recording aims to eliminate these inconveniences, by providing a reliable and easy way to record and store your phone conversations.

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Looking for the perfect fit for our Voice Recording solution?

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SOLUTIONS TAILORED TO YOUR BUSINESS

At Redsquid we are all about making a difference to our customers with the use of technology. An innovative provider of solutions within IoT, Cyber Security, ICT, Data Connectivity and Voice solutions.
We are here to improve our customers businesses and operations; and with the use of technology make them more efficient, increase productivity and reduce costs. 

We Have Great Answers

Ask Us Anything

Voice Recording

Voice recording gives you the ability to record a conversation between two individuals besides a group of individuals.

A computer voice application software works by either using the built in mic/audio output or via an external microphone/headset to record audio sounds and speech.

A mobile voice application software also works by either using the built in mic/audio output or via an external microphone/headset to record audio sounds and speech.

Redsquid partners with the independent call recording vendors OAK, IPC, Gamma and additionally 8×8.

It is not illegal for individuals to tape conversations provided the recording is for their own use, under the Regulation of Investigatory Powers Act 2000.
However if they want to publish quotes or broadcast what has been said, the recorder needs to inform the person that the conversation is being taped.

Voice recording of business transactions that capture elements contained within the DPA Act have to compile with GPDR.

In the U.K., the Data Protection Act of 1998 (DPA) classifies call recording as a form of data processing. Therefore under the DPA, individuals must be informed about the purpose of the recording.

Generally, employers need the consent of employees before they can lawfully monitor communications at work e.g. email, internet use, telephone.

Where a voice recording falls within the scope of the DPA Act, then GDPR must apply and customers made aware that calls are recorded.

Wondering If Our Voice Recording Solution Could be Right For Your Business?

At Redsquid we know how hard it can be to find just the right solution for you and your business. Therefore all of our solutions can be tailored to fit your business needs. Many of our solutions are scalable, which means you can change them along the way as your needs change. Furthermore you will never pay for more than what you need. 
We want to make a difference to your business. Therefore we constantly do our best to make your business more efficient and reduce costs as the same time. 
Are you interested in what we can do for you with our solutions? Get in touch, or leave us a message so we can get back to you. 

We strive to make A difference to your business!

Let's do It together

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