Voice Recording Solutions
Provide the security and confidence your business needs to operate efficiently with our voice recording solution. Designed to be flexible, this solution ensures seamless functionality across your business, allowing you to use it in whatever way suits you. From monitoring daily performance to storing crucial customer evidence, our voice recording solution offers versatility and security to your organisation’s communications. Our comprehensive voice recording solution provides peace of mind, allowing you to take control of your business’s communications.
Our Call and Voice Recording Solution In a Nutshell
Speak To An Expert About Our Voice Recording Solution?
Protect Your Company
Reduce Your Billing Costs
Flexible and Scalable
Keep Sensitive Information Secure
Understand Your Customers
Remain In Control
Additional Benefits Of Our Voice Recording Solution
Manage your communication effectively
Keeping track of important information on a call can be inconvenient at best, and
deal-breaking at worst.
Do you resort to note-taking or email correspondence to save essential details?
Businesses who have a call recording system built into their handsets, may have to extract audio-files to archive to their PC.
Redsquid’s call recording aims to eliminate these inconveniences, by providing a reliable and easy way to record and store your phone conversations.
Looking for the perfect fit for our Voice Recording solution?
SOLUTIONS TAILORED TO YOUR BUSINESS
At Redsquid we are all about making a difference to our customers with the use of technology. An innovative provider of solutions within IoT, Cyber Security, ICT, Data Connectivity and Voice solutions.
We are here to improve our customers businesses and operations; and with the use of technology make them more efficient, increase productivity and reduce costs.
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Voice Recording
Voice recording gives you the ability to record a conversation between two individuals besides a group of individuals.
A computer voice application software works by either using the built in mic/audio output or via an external microphone/headset to record audio sounds and speech.
A mobile voice application software also works by either using the built in mic/audio output or via an external microphone/headset to record audio sounds and speech.
Redsquid partners with the independent call recording vendors OAK, IPC, Gamma and additionally 8×8.
It is not illegal for individuals to tape conversations provided the recording is for their own use, under the Regulation of Investigatory Powers Act 2000.
However if they want to publish quotes or broadcast what has been said, the recorder needs to inform the person that the conversation is being taped.
Voice recording of business transactions that capture elements contained within the DPA Act have to compile with GPDR.
In the U.K., the Data Protection Act of 1998 (DPA) classifies call recording as a form of data processing. Therefore under the DPA, individuals must be informed about the purpose of the recording.
Generally, employers need the consent of employees before they can lawfully monitor communications at work e.g. email, internet use, telephone.
Where a voice recording falls within the scope of the DPA Act, then GDPR must apply and customers made aware that calls are recorded.
Wondering If Our Voice Recording Solution Could be Right For Your Business?
At Redsquid we know how hard it can be to find just the right solution for you and your business. Therefore all of our solutions can be tailored to fit your business needs. Many of our solutions are scalable, which means you can change them along the way as your needs change. Furthermore you will never pay for more than what you need.
We want to make a difference to your business. Therefore we constantly do our best to make your business more efficient and reduce costs as the same time.
Are you interested in what we can do for you with our solutions? Get in touch, or leave us a message so we can get back to you.
