24/7 Managed SOC
Always on visibility. Human led response.
Redsquid’s 24/7 Security Operations Centre (SOC) combines continuous monitoring with analyst-led investigation to detect, validate, and guide response to threats across your environment.
When something suspicious happens at 02:00, it shouldn’t wait until 09:00. Our analysts triage and act in real time, so issues are contained before they become business-impacting.
Redsquid SOC sets the Bar High:
Threats Responded to in Under 15 Minutes*
Your Trusted Partner in Managed Cybersecurity
Cyber threats move quickly, often when no one is watching. Most businesses don’t have the time, tools or specialist skills to monitor every alert or understand what’s genuinely dangerous. Redsquid’s 24/7 Managed SOC gives you a dedicated team of UK‑based analysts who watch over your systems day and night, investigate suspicious activity in real time, and guide you through what to do next. Backed by advanced detection technologies and our ASPECT automation engine, you get enterprise‑grade protection without the cost or complexity of building a SOC yourself.
What Our SOC Covers
Continuous Monitoring Across Your Environment
We unify signals from identities, endpoints, cloud, email, and network to surface genuine threats quickly, spanning Microsoft Defender & Sentinel, Darktrace, Exabeam and Google Cloud Security telemetry.
Real-Time Triage & Investigation
Our analysts separate noise from action-worthy incidents and provide clear, actionable guidance, not just raw alerts.
Guided Containment When It Matters
During active threats, the SOC collaborates with your team to isolate devices, disable accounts, block indicators and restore normal operations safely.
Ongoing Tuning & Optimisation
Onboarding, use-case mapping and rule calibration evolve with your environment to reduce false positives over time.
Automation That Accelerates Response
At the heart of our SOC service is ASPECT, our proprietary Automated Security Platform for Enriching Cyber Threats that collects alerts via API from Darktrace, Exabeam, Google and Microsoft, enriches them with context and scoring, and escalates priority incidents to on‑call analysts 24/7. This removes Tier‑1/2 bottlenecks, standardises workflows and shortens time‑to‑act.
Why 24/7 SOC Matters
Attacks Don't Follow Office Hours
Always‑on monitoring reduces dwell time and limits business impact by addressing incidents as they happen.
Real Visibility, Not Alert Fatigue
By correlating SIEM, EDR and NDR signals and adding analyst enrichment, you get decision‑ready insight rather than a queue of unactioned alerts.
Extend Your IT Team Without Hiring
Access a UK‑based analyst team that learns your environment and works as a true extension of your function.
24/7 Threat Monitoring with Analyst Oversight
Round-the-clock visibility across endpoints, identities, and networks to spot suspicious activity the moment it happens. by experienced security analysts.
Built for Microsoft and Multi-Platform Estates
Seamless integration across Microsoft, Darktrace, Exabeam and Google, with the flexibility to ingest additional log sources as required.
Expert-Led Threat Investigation and Validation
Our analysts validate and assess alerts, separating genuine threats from background noise so you only act on what truly matters.
Rapid Incident Response & Containment Support
When an attack is confirmed, we guide containment and remediation actions to minimise impact and reduce attacker dwell time.
Clear Incident Notifications & Actionable Reporting
Plain-English notifications explain what happened, why it matters, what was done and what to do next, giving you full context, not raw alerts.
Continuous Service Improvement
Regular reviews and tuning ensure detections remain accurate, noise stays low, and the SOC evolves with your business and the threat landscape.
How We Work With You:
SOC Service Onboarding in 5 Simple Steps
Most customers are fully onboarded in just a few weeks
Outcomes:
Faster Detection & Response
Analyst‑led triage ensures priority threats are handled quickly.
Reduced Noise for Your Team
Automation plus analyst enrichment removes false positives so your team focuses on what matters.
Confident, Documented Incidents
Audit‑ready reporting improves governance and board-level confidence.
Why choose Redsquid for Managed SOC?
- UK‑based analysts providing 24/7 monitoring
- Works across Microsoft, Darktrace, Exabeam, and Google
- ASPECT automation for faster, more accurate prioritisation
- Direct access to analysts — no switchboards
- Proven detection and response across UK organisations
Ready to See Our SOC in Action?
Contact us to see how the 24/7 SOC integrates with your environment and the reporting you’ll receive, or view our SOC Threat Findings Report to see real-world patterns and insights.
SOLUTIONS TAILORED TO YOUR BUSINESS
At Redsquid we are all about making a difference to our customers with the use of technology. An innovative provider of solutions within IoT, Cyber Security, ICT, Data Connectivity and Voice solutions.
We are here to improve our customers businesses and operations; and with the use of technology make them more efficient, increase productivity and reduce costs.
We Have Great Answers
Ask Us Anything
SOC Frequently Asked Questions
What is Redsquid’s 24/7 SOC service?
A fully managed security service where UK‑based analysts continuously monitor your environment, validate alerts, and guide your response. It functions as an extension of your IT team, providing always‑on visibility, rapid investigation, and clear, human‑written incident notifications.
What technologies does the SOC use?
Our SOC supports Darktrace, Google Cloud Security, Exabeam and Microsoft with the flexibility to include additional log sources.
ASPECT integrates with these platforms via API to enrich, prioritise and escalate alerts consistently.
- Darktrace
- Google Cloud Security
- Exabeam
- Microsoft Defender XDR (endpoint, identity, email)
- Microsoft Sentinel (SIEM + analytics)
- Azure and Microsoft 365 telemetry sources
How do you achieve a sub-1-minute acknowledgement time?
We achieve rapid acknowledgement by combining ASPECT’s automated prioritisation and persistent escalation with a dedicated 24/7 analyst team. ASPECT collects alerts from platforms such as Darktrace, Exabeam, Google and Microsoft via API, enriches them with context, scores severity, and automatically escalates priority incidents to the on‑call analyst.
Once escalated, analysts are notified instantly and immediately review high‑priority alerts, supported by continuously monitored dashboards and real‑time detection queues. Because repetitive triage tasks (enrichment, scoring, routing) are fully automated, analysts can focus solely on rapid human validation and action.
In practice, this operating model allows us to acknowledge priority alerts in around one minute as an operational norm (not a contractual SLA).
How is Redsquid’s SOC different from basic alerting in Darktrace, Exabeam, Google and Microsoft Defender or Sentinel?
These advanced technologies generate alerts, but alerts on their own aren’t enough.
Redsquid’s SOC turns alerts into answers. We:
- correlate signals across identity, endpoint, cloud, network
- remove duplicates and false positives
- validate whether something is genuinely malicious
- tell you what happened and what to do next
- provide containment support during active incidents
You’re not just buying tools. You’re buying experienced analysts who turn alerts into meaningful, actionable answers.
Do I need a SOC if I already have antivirus or Defender for Endpoint?
Yes, traditional endpoint protection only covers part of your estate.
A SOC gives you:
- full visibility across your organisation
- detection of identity attacks, credential abuse and lateral movement
- visibility of cloud-based threats
- human-led investigation when something looks suspicious
- 24/7 coverage (attacks often happen out of hours)
It ensures no part of your environment is left unmonitored.
What size organisations benefit from the SOC service?
Our SOC is designed for SMEs through to mid‑enterprise organisations, typically:
- 50–2,000 users
- Microsoft-oriented security stack
- IT teams without dedicated 24/7 coverage
- Organisations with compliance, audit, or cyber insurance requirements
You do not need a dedicated internal security team. That’s what we provide.
What will I receive when the SOC detects a threat?
You receive a human‑written incident notification including:
- What happened
- What system/user was affected
- Why it’s considered a threat
- What the SOC has already done
- What action is recommended
No jargon. No copied vendor alerts.
Just clear, actionable information. Plus, direct access to the handling analyst.
Can Redsquid help contain or isolate an active threat?
Yes.
Our analysts work with your IT team to perform or guide containment steps such as:
- isolating endpoints
- disabling accounts
- blocking malicious IOCs or domains
- stopping suspicious processes
- applying conditional access policies
We guide you through the incident until the threat is neutralised.
How quickly will I hear from the SOC during a serious incident?
For priority alerts, analyst acknowledgement typically happens within around one minute, and investigation begins immediately via a pre-defined escalation path.
Our average time to respond is 14.3 minutes.
What onboarding is required?
Onboarding includes:
- Use‑case mapping
- Connecting log sources (Darktrace, Google, Exabeam, Microsoft Defender, Sentinel, M365, cloud as applicable)
- Tuning out noise
- Establishing response workflows
- Setting escalation paths
Most customers complete onboarding in 2–4 weeks, subject to complexity.
Is Our SOC Service Right For Your Business?
Receive a service tailored to your organisation
Are you interested in what we can do for you? Get in touch, or leave us a message so we can get back to you.
