IT Desk Based Account Manager

The IT Account Manager will be responsible for delivering against the sales plan for Redsquid’s Aberdeen Region. This includes managing and expanding a portfolio of key accounts, generating new business opportunities, and converting leads into profitable wins.

About the job

Location: (HQ Borehamwood)
Permanent, Full-time

This is a fantastic opportunity for a motivated sales professional with strong IT and communications experience to join a fast-growing, collaborative, and forward-thinking organisation.

Duties & Responsibilities

Developing and executing account growth strategies, including upsell opportunities and contact plans.
Collaborating with marketing and product teams to drive lead generation and refine propositions.
Leading client engagements and campaigns to secure new business.
Designing and pricing IT and communications solutions in collaboration with technical teams.
Ensuring proposals meet client needs and are commercially viable.
Presenting Redsquid’s technology roadmap and solutions to both technical and business stakeholders.
Maintaining accurate pipeline tracking and reporting to ensure targets are met.
Achieve or exceed revenue and margin targets as agreed with the Sales Director.
Manage and grow revenue from a named account base.
Drive lead generation and maintain a healthy sales pipeline.
Identify upgrade and cross-sell opportunities within existing accounts.
Conduct regular client review meetings.
Ensure accounts receivable are up to date.
Represent Redsquid at client meetings and industry events.
Contribute to proposition development and event planning.
Use sales tools and methodologies as directed by the Sales Director.

Solution Development:

Work with internal teams to price and resource solutions effectively.
Attend client meetings to gather technical and business requirements.
Deliver compelling presentations and proposals that highlight business benefits and ROI.

Customer Engagement:

Develop and execute account nurturing strategies to promote Redsquid’s full portfolio and build long-term client relationships.

Skills and Experience Required as an IT Desk Based Account Manager

Proven ability to lead and close sales opportunities.
Strong multitasking and prioritisation skills.
Passion for technology and its impact on business.
Demonstrable success in selling IT, WAN, UC, and Voice solutions.
Ability to build and manage a robust sales pipeline.
Organised, process-driven, and detail-oriented.
Energetic, professional, and confident communicator.
Excellent presentation and interpersonal skills.
Willingness to travel across the UK.
Proactive and self-motivated.

Essential:

Minimum 5 years of relevant sales experience in IT or telecoms.
Experience presenting business cases and ROI for technical solutions.
Ability to tailor approach based on client type and industry.
Proven track record of meeting or exceeding sales targets.

Redsquid Communications Ltd is an equal opportunity employer. We take all reasonable steps to employ, train and promote employees based on their experience, abilities, and qualifications, without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic or national origins and caste), religion or belief, sex, or sexual orientation.

Apply now for success