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How Unified Communications Can Boost Productivity and Cut Costs

Keeping everyone connected in a business has never been more critical or more complex. With hybrid working now the norm, organisations often find themselves juggling a mix of communication tools, platforms, and devices. The result? Fragmented systems, rising costs, and teams that are less productive than they could be.

At Redsquid, we help businesses overcome these challenges by implementing Unified Business Communications (UC), a single solution that combines voice, video, messaging, and collaboration into one seamless, integrated platform. However, UC is more than just an innovative way to communicate. Done right, it can transform your operations, cut costs, and make your team more productive than ever.

Why Unified Communications Matters

Think about how many different platforms your team uses to communicate—email, phone, Teams, Zoom and maybe even a few more. This scattergun approach not only slows things down, but it’s also expensive and complicated to manage.

Unified Communications consolidates all of this into a single system. Your team can call, message, meet, share files, and collaborate from anywhere, on any device. And when everything is integrated, people spend less time switching between apps and more time getting work done.

However, none of this is effective without the proper infrastructure in place. That’s where our wider solutions come into play.

Strong Communication Needs Strong Connectivity

Behind every successful UC deployment is a fast, stable, and secure internet connection. Without it, video calls buffer, audio cuts out, and collaboration comes to a standstill.

That’s why we pair our UC solutions with powerful data connectivity options tailored to each business. Whether you need high-speed Ethernet Leased Lines for your head office, broadband for smaller sites, or intelligent SD-WAN to connect multiple locations, we ensure your connection is as resilient as your team.

For businesses with more complex needs, we also offer MPLS Networks, which securely link all your sites together, ensuring seamless communication across your entire organisation. And if you’re working in a larger office or a shared space, our wireless access points make sure every corner stays connected.

Rethinking Business Telephony

Traditional phone systems no longer align with the way modern businesses operate. They’re clunky, expensive to maintain, and inflexible. That’s why more companies are moving to cloud-based voice solutions, and Redsquid is leading the way.

Our Hosted VoIP solutions give you a professional, feature-rich phone system in the cloud. No hardware. No line rental. Just clear, reliable voice communication you can access from anywhere. We also offer SIP Trunks, which allow you to transition from legacy systems to VoIP without a complete overhaul, combining flexibility with cost savings.

By moving your voice to the cloud, you can eliminate costly infrastructure, simplify your billing, and gain powerful features like call analytics, recording, and routing—all managed from an easy-to-use portal.

Lower Costs, Greater Control

One of the most significant benefits of Unified Communications is the cost efficiency. With UC, you’re not paying for five or six different platforms or managing complex infrastructure. Instead, you have one streamlined solution with predictable, per-user monthly pricing.

Add in our hosted voice services and managed connectivity, and suddenly, your monthly IT and telecoms spending becomes much easier to forecast, and usually far lower than your old setup.

Plus, everything is scalable. Hiring new team members? Just add users. Downsizing? Remove what you don’t need. No expensive upgrades, no long-term contracts, and no wasted licences.

Supporting Your Entire Communications Ecosystem

At Redsquid, we understand that implementing a new communications platform isn’t just about the technology; it’s about how your team uses it on a day-to-day basis. That’s why our service doesn’t stop at installation.

Our expert team provides comprehensive training, ongoing IT support, and proactive monitoring to ensure your systems continue to perform optimally. We also integrate your UC platform with the tools you already use, like Microsoft 365 or your CRM, so your workflows become even smoother.

With security baked into everything we do, you can be confident your communications are safe, compliant, and protected from threats.

Why Work with Redsquid?

We’ve been helping businesses stay connected since 2006. As a Microsoft Partner, Vodafone Platinum Partner, and multiple award winners, including MSP of the Year, we’re trusted by organisations across the UK to deliver reliable, forward-thinking telecoms and IT solutions.

But what sets us apart is our people-first approach. As a proud B Corp and one of the Sunday Times Best Companies to Work For, we believe that doing good business means doing right by our clients, our team, and the planet.

Ready to Make Communication Simple Again?

Unified Communications has the power to streamline your operations, empower your people, and reduce your costs, all with a single, integrated platform. With Redsquid handling everything from data connectivity to IT support and beyond, you receive a comprehensive solution tailored to your goals.

Get in touch today to discover how we can unify your communications and simplify the process of staying connected.